Triage Console

Paste a ticket or email and classify owning team, urgency, and sender frustration with typed answers.

Triage Console

Triage Console does the first minute of support work: who owns this message, how urgent is it, and how upset is the sender?

How it works

Paste a ticket or email. One server-side request asks Jev three questions in parallel:

  • Team — a choice between billing, technical, product, sales, and other.
  • Urgency — a choice from low to critical.
  • Frustration — a four-level rubric from calm and neutral to angry, hostile language.

Every answer arrives typed, with probabilities and provider confidence, so the result can be routed by code instead of re-parsed from prose.

Limits

  • Input: 8,000 characters, validated server-side.
  • Rate limit: 10 requests per minute per IP.
  • Time budget: 12 seconds total for the provider call, one retry maximum.

Privacy

The message is evaluated in the serverless function and never stored.

Try it

0 / 8,000

Paste a support ticket or email. It is evaluated server-side and never stored.

Try a demo input

Load one into the editor to inspect or edit it. Nothing is submitted until you choose the run action below.